Returns & Exchanges
We want you to love your skincare routine, which is why we offer a 30-day window for returns on products that do not meet your expectations. Simply ensure items are in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the products in their original shipping box or a similar sturdy mailer, ensuring all lids are tightly sealed to prevent leaks.
- 3.Attach the Label
Print the prepaid shipping label provided via email and secure it to the outside of your package, covering any previous shipping barcodes.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.