Frequently Asked Questions

Everything you need to know about your beauty and wellness journey.

When will my order arrive?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

Are your products cruelty-free?

Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we maintain strict standards with our suppliers.

What is your return policy?

We offer a 30-day return policy for unopened and unused items. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Do you offer international shipping?

Currently, we ship to over 50 countries. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are these products safe for sensitive skin?

Our formulas are dermatologically tested; however, we recommend performing a patch test before full application or consulting the specific ingredient list on the product page.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.